How does flat rate IT support compare to other IT services? The idea of flat rate IT support is one reason why so many business owners are turning to consultants in the IT industry rather than relying on break-fix IT teams or keeping in-house IT staff on a payroll. Flat rates are a perfect pay system because you only pay a set rate for services you actually need and not pay overtime to an IT team that may not even know what they’re doing.

Here at EnvisionIT Solutions, we’ve taken on the flat rate principle, because we’re into the act of prevention through our IT support so overtime won’t be necessary. We call it Total Care IT, but you’ll also see it called Managed IT Services. When an unexpected problem needs to be fixed, you won’t have to pay a fortune to get it done. How does this compare to other payment methods in the IT industry?

The Mistake of Keeping In-House Teams on Your Payroll

{{cta(‘5876867e-1c35-4663-b651-ad29e77271a0′,’justifyright’)}}When you have to pay an in-house IT team every month, you could be throwing valuable money away. That’s because the tech team may not be needed on a daily basis until something goes wrong. And even then, they may not be fully equipped to handle the situation. Due to working only for you for so many years, they won’t have the field experience of knowing about the latest threats or technology available to fix problems.

Your in-house team may also have an immediate reaction of avoiding a problem because they think it isn’t part of their job description. Or, they may say they don’t get paid enough to bother fixing something that’s overly complex.

Wouldn’t it be easier to pay for what you only need done and not waste money that could be going to more productive things?

Break/Fix IT Teams
Other IT teams you hire may only fix things when they’re broken. In that regard, they’re not afraid to charge you a considerable amount. They almost expect a hassling from customers because they charge by the hour and will cost you a fortune if it takes numerous hours to fix a technical issue.
These tech teams won’t be focusing on the art of prevention in the world of IT support. That’s where we come in and can help analyze your systems to see what could potentially go wrong and fix it before it happens. At the same time, you can expect round-the-clock checks of your systems through our IT support. When something does go wrong, it’s going to be fixed in a hurry with no waiting. This can be done onsite or through remote assistance.

See also: What to look for when considering an IT consultant.

It’s these differences in what you pay for in IT service that we try to differentiate to new customers. Contact us so we can tell you more about what we offer in the way of IT support, plus web design, and inbound marketing. Using all of our expertise can keep your systems running optimally while also giving you a marketing edge that gets you ahead of your competition.
meWritten By Kevin Gray
Hello! I am the Sales Manager and one of the Senior IT Consultants @ EnvisionIT Solutions. I help our clients envision great technology solutions that help their businesses grow. Let me know if you have any questions. I am an avid outdoorsman who loves fly fishing and camping.

Written By Kevin Gray

Hello! I am the Sales Manager and one of the Senior IT Consultants @ EnvisionIT Solutions. I help our clients envision great technology solutions that help their businesses grow.  Let me know if you have any questions. I am an avid outdoorsman who loves fly fishing and camping.