IT Than Runs Your Day. Web That Grows Your Business.

For our Denver and Albuquerque clients, helpdesk tickets are typically acknowledged within 15 minutes during business hours. Critical issues affecting business operations are escalated immediately. On-site support, when needed, is dispatched the same day for clients within our Denver metro and Albuquerque metro service areas.

Backup frequency depends on your plan, but we typically configure automated backups running every 1 to 4 hours for critical systems and daily for everything else. Backups are stored both locally and in a geographically separate cloud location. We test restores quarterly to verify that backups are actually recoverable — not just running.

No. While we have offices in Denver and Albuquerque and love working with local businesses, our web design and development services are available nationwide. The entire process — from discovery calls to design reviews to launch — works seamlessly over video calls and our project management tools.

If you’re on our managed cybersecurity plan, our team is alerted automatically and begins containment immediately. We isolate affected systems, assess the scope of the breach, remediate the vulnerability, and provide a full incident report. We also help you meet any notification requirements under applicable regulations.

Yes. We run Google Ads as an integrated part of your search strategy, not as a separate silo. Ads provide immediate visibility while SEO builds long-term organic presence. As your organic rankings improve, we systematically reduce ad spend on keywords where organic is winning — so your total cost of acquisition decreases over time.

Yes. Number porting is a standard part of every VOIP deployment we handle. We coordinate with your current carrier to transfer your existing phone numbers, and we set up the new system in parallel so there’s no gap in service during the transition.

We offer managed hosting, which means your server environment is configured specifically for your site, monitored for performance and security, and maintained by our team. Commodity hosts like GoDaddy put hundreds of sites on shared servers with no individual attention. Our hosting includes automatic updates, daily backups, SSL management, uptime monitoring, and direct access to the team that built your site.

Yes. We’ve migrated stores from Shopify, Magento, Squarespace, and custom platforms to WooCommerce. The migration includes products, categories, customer accounts, order history, and URL redirects to preserve your search rankings. We run the new store in parallel with the old one until everything is verified and ready to switch.

Yes. Every web project includes a support window after launch for bug fixes and adjustments. Beyond that, we offer ongoing maintenance and support plans that include hosting, updates, security monitoring, content changes, and priority access to our development team. For IT clients, ongoing support is built into the managed services agreement.

A typical custom WordPress build takes 6 to 12 weeks from kickoff to launch, depending on the complexity of your design, the number of pages, and any custom functionality like booking systems, client portals, or integrations. We work in phases — discovery, design, development, content, testing, launch — with clear milestones at each stage.